Shipping Terms & Conditions


Waiting sucks worth than plastic straws, which is why we commit to getting your stuff to you FAST.
Our products ship to most places on earth within 5 working days.      


Customer service matters! We provide tacking numbers for all orders and are available via phone and email to provide any further assistance.


We stand by our commitment to the earth and ship all of our products securely in plastic -free packaging. We wouldn't have it any other way.

All the important bits

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

2. Delivery Location

Items offered on our website are only available for delivery to addresses across Southeast Asia, United States, EU, Australia and New Zealand. Any shipments outside of these areas are not available at this time.

3. Delivery Time

Estimated delivery time information is available in each product description. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within [2] business days of the date of your order. Business day means Monday to Friday, except holidays. Customized orders require additional lead time.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Bambew cannot be held accountable for delays due to shipping companies not delivering by their estimated shipping window.

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Sales Tax and Duty

Please note that sales tax and VAT may be charged at the point of origin. It is the buyer's responsibility to cover any duty or fees in association with this purchase. Please be aware that sales tax is charged according to the province or territory to which the item is shipped.

6. Damaged Items in Transport 

We take care to carfully pack all our products but if there is any damage to the packaging on delivery, contact us immediately at

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at

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